In ShuttleSub there are 3 different user roles:
The supervisor does have access to everything on our website. If the hotel contact has set the cancel method on supervisor level, the supervisor is the only level who can cancel reservations. By default all user roles are able to cancel reservations.
The Driver can make reservations like a receptionist can, but the driver is also able to access Ticket Control. A driver can also modify the capacity of existing shuttles and the role can add a one-time shuttle.
The receptionist can add and view reservations.